Terms of service
1. Overview
Welcome to Premon! The name Premon is our registered trademark and belongs to Meret Grell. The terms "we," "us," and "our" refer to Meret Grell. Meret Grell operates this shop and website, including all associated information, content, features, tools, products, deliveries, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Our shop is powered by Shopify, which enables us to offer you these Services.
By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you must not use or access our Services.
2. Contracting Party
These Terms and Conditions (T&Cs) apply to all deliveries from Meret Grell to consumers. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities. You assure and declare that your purchases are intended for your personal use or for use within your household and not for commercial resale or export. The purchase contract is concluded with
Meret Grell (sole proprietorship)
Meret Grell
Birkenfeldstraße 22
44866 Bochum
Germany
3. Conclusion of Contract
3.1. The presentation of products in the online shop does not constitute a legally binding offer but merely an invitation to order.
3.2. By clicking the button [Buy/Order with obligation to pay], you place a binding order for the goods listed on the order page. Meret Grell reserves the right to accept or reject your order at its sole discretion for any reason. Your order is only considered accepted after confirmation by Meret Grell. Acceptance of your order requires receipt and processing of your payment. Please review your order carefully before submitting it, as Meret Grell may no longer consider cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to inform you via the email address, billing address, and/or telephone number provided during the order process.
4. Refund Policy
The return or exchange of your purchases is exclusively carried out in accordance with our refund policy.
4.1. If you are a consumer (i.e., a natural person who places the order for purposes that are neither commercial nor self-employed professional activities), you have a 14-day right of withdrawal in accordance with the statutory provisions.
4.2. If you exercise your right of withdrawal as a consumer pursuant to clause 4.1, you shall bear the regular costs of return shipping. Please keep a proof of posting for your return shipment. A receipt for the purchase of postage stamps is unfortunately not sufficient in case the parcel is lost during transit. In the event of loss, you must be able to provide a tracking number to prove that you sent the return to us.
In cases where products are delivered in the wrong size, color, or with the wrong print, we will of course cover the return shipping costs.
4.3. The regulations applicable to the refund policy are those set out in detail in our refund policy.
4.4. Meret Grell informs about the returns form according to statutory regulations as follows: If you wish to withdraw from the contract, please print out the returns form and include it with your return shipment. You can find the returns form in the email titled "Shipping confirmation."
5. Prices and Shipping Costs
5.1. The prices stated on the product pages do not include VAT, as Meret Grell is a sole proprietorship subject to the small business regulation. According to §19 German VAT Act (UStG), no VAT is shown. Other price components are included in the stated prices.
5.2. In addition to the stated prices, we charge a flat rate of 3.95 € per order for delivery within Germany. Shipping is free for orders over 60 €. Shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system, and on the order page.
For partial returns that cause the minimum order value for free shipping to fall below the required amount, we reserve the right to charge the shipping costs retrospectively.
5.3. Prices, discounts, and special offers may be changed without prior notice. The price charged for a product or service is the price valid at the time of order and will be stated in the order confirmation sent to you by email.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
You warrant and represent that (i) the credit card information you provide is truthful, accurate, and complete, (ii) you are authorized to use this credit card for the purchase, (iii) charges you incur will be accepted by your credit card company, and (iv) you will pay all charges you incur at the prices stated, including shipping and handling fees and any applicable taxes.
6. Delivery
Delivery is made only within Germany. Our shipping provider is DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany).
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping providers, customs clearance, or events beyond our control. Once we hand over the products to the shipping provider, ownership and risk of loss transfer to you.
7. Access and Account
By agreeing to these Terms and Conditions, you confirm that you are of legal age in the state or region in which you reside, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, have purchased, or manage.
To use the Services — including accessing or browsing our online shops or purchasing products or services we offer — you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our shops is accurate, current, and complete, and that you are fully authorized to provide such information.
You are solely responsible for maintaining the security of your account login credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
8. Our Products
We have made every effort to display our products and services in our online shops as accurately as possible. However, please note that colors or the appearance of products may vary depending on the device you use to access the shop and its settings or configuration.
We make no guarantees that the appearance or quality of the products or services you purchase will meet your expectations or correspond exactly to the representations in our online shops.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
9. Intellectual Property
Our Services—including but not limited to all trademarks, trade names, text, images, graphics, product reviews, video and audio files, and their design, selection, and arrangement—are the property of Meret Grell, its affiliates, or licensors and are protected by U.S. and international patent, copyright, and other intellectual property laws.
These Terms grant you permission to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.
Except as expressly stated in these Terms, no part of the Services may be construed as granting any license or rights to patents, trademarks, copyrights, or other intellectual property belonging to Meret Grell, Shopify, or any third party.
Unauthorized use may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Meret Grell.
The names, logos, product and service names, designs, and slogans of Premon are trademarks of Meret Grell or its affiliates or licensors. You may not use them without prior written permission. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
10. Optional Tools
You may be given access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be subject to these Terms and Conditions.
11. Third-Party Links
The Services may include materials and hyperlinks to third-party websites (including embedded features). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. Accessing such sites is at your own risk.
We are not liable for any harm or damages related to your use of third-party websites or any goods, services, resources, or content they provide. Review the third party’s policies before engaging in any transaction. Complaints, claims, or concerns should be directed to the third party.
12. Relationship with Shopify
Our shop is hosted by Shopify, enabling us to provide the Services. However, all purchases and sales made in our shop are directly with Meret Grell. By using the Services, you acknowledge that Shopify is not responsible for any aspect of your transactions with Meret Grell.
You expressly release Shopify and its affiliates from all liability arising from your purchases and transactions with Meret Grell.
13. Privacy Policy
All personal data collected via the Services is subject to our Privacy Policy. Certain personal data may also be subject to Shopify’s Privacy Policy, which can be accessed here. By using the Services, you confirm that you have read these privacy policies.
As the Services are hosted by Shopify, Shopify collects and processes personal data about your access and usage to deliver and improve the Services. Data you submit may be shared with Shopify and third parties, possibly located in countries different from your own. For more details, see our Privacy Policy.
14. Feedback
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
You represent that: (i) you own or control all rights to your Feedback, (ii) you disclosed any incentives you received for submitting it, and (iii) your Feedback complies with these Terms.
We are not obligated to: (1) keep your Feedback confidential, (2) compensate you for it, or (3) respond to it. We reserve the right to monitor, edit, or remove content we consider unlawful, offensive, or in violation of these Terms.
You represent that your Feedback does not violate any third-party rights and does not contain unlawful, defamatory, or malicious content or viruses. You may not use a false email or mislead us as to the origin. You alone are responsible for your Feedback.
15. Errors, Inaccuracies, and Omissions
Occasionally, there may be information on or within the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order), if any information on the Services is inaccurate.
16. Prohibited Uses
You may access and use the Services only for lawful purposes. You may not access or use the Services, either directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person;
(e) to submit false or misleading information;
(f) to upload, receive, use, download or reuse material that does not comply with these Terms and Conditions;
(g) to transmit or cause the transmission of any advertising or promotional material, including junk mail, chain letters, spam, or any other similar solicitation;
(h) to impersonate or attempt to impersonate another person or entity; or
(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Premon, Shopify, or users of the Services, or expose them to liability.
In addition, you agree not to:
(a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping; or
(e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet.
We reserve the right to suspend, disable, or terminate your account at any time without prior notice if we determine that you have violated any part of these Terms and Conditions.
17. Termination
We may terminate this agreement or your access to the Services (or parts thereof) at our sole discretion, at any time and without notice. You will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
18. Disclaimer of Warranties
The information presented on or through the Services is provided solely for general informational purposes. We make no guarantees as to the accuracy, completeness, or usefulness of this information. If you rely on this information, you do so at your own risk. We disclaim any liability and responsibility arising from your or other visitors’ or third parties’ reliance on these materials.
UNLESS EXPRESSLY STATED BY MERET GRELL, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, GUARANTEES, OR CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
19. Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, MERET GRELL, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURIES, LOSSES, CLAIMS, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN CONTENT OR LOSSES OR DAMAGES OF ANY KIND ARISING FROM THE USE OF CONTENT (OR PRODUCTS) PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
20. Indemnification
You agree to indemnify, defend, and hold harmless Meret Grell, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorney’s fees, arising out of (1) your violation of these Terms and Conditions or the documents they reference, (2) your breach of any law or third-party rights, or (3) your access to or use of the Services.
We will notify you of any indemnifiable claims, provided that failure to provide prompt notice does not release you from your obligations unless you are materially prejudiced by such failure. We may control the defense and settlement of such claims at your expense, including selecting legal counsel, but we will not settle any claim requiring non-monetary obligations without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of indemnity claims, including by providing relevant documents.
21. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, such provision shall remain effective to the fullest extent permitted by law, and the unenforceable portion shall be severed from these Terms. The validity and enforceability of the remaining provisions shall remain unaffected.
22. Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and Conditions, along with any policies or operating rules published by us on this website or in relation to the Service, constitute the entire agreement and understanding between you and us governing your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, earlier versions of these Terms and Conditions).
Any ambiguity in the interpretation of these Terms shall not be construed against the party who drafted them.
23. Assignment
You may not assign, transfer, or delegate this Agreement or your rights or obligations under these Terms without our prior written consent, and any attempt to do so is null and void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice.
24. Governing Law
These Terms and Conditions and all separate agreements under which we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts of the country where Meret Grell has its principal place of business. You and Meret Grell consent to the jurisdiction and venue of these courts.
25. Headings
The headings used in this Agreement are for convenience only and have no effect on the interpretation of these Terms and Conditions.
26. Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time on this page.
We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. We will notify you of any material changes to these terms in accordance with applicable law. Such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after the posting of changes constitutes your acceptance of those changes.
27. Contact Information
If you have any questions about these Terms and Conditions, please contact:
Email: info@premon-outdoor.com
Meret Grell (Sole Proprietorship)
Meret Grell
Birkenfeldstraße 22
44866 Bochum
Germany